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Contact Us

We are an independent editorial team focused on providing honest, player-driven casino reviews for the Australian market. We welcome questions, feedback, and partnership enquiries.

General Enquiries

For general questions about our reviews, ratings methodology, or site content:

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Review Corrections

If you believe a factual error exists in our editorial content or a player review, please contact us with supporting documentation and we will investigate promptly:

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If you are a casino operator and wish to discuss your listing, respond to player complaints, or provide updated information about your platform:

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Response Times

We aim to respond to all enquiries within 2–3 business days (Australian Eastern Time). Review correction requests are prioritised and typically addressed within 24 hours.

LevelUp Review AU is an independent affiliate review website. We are not affiliated with LevelUp Casino or Novatrix SRL. For direct support with your casino account, contact LevelUp Casino's support team via live chat at levelupcasino.com.